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Author Topic: Autodj displaying offline  (Read 567 times)

theeram

  • Newbie
  • *
  • Posts: 3
Autodj displaying offline
« on: January 03, 2018, 06:52:20 am »
auto dj is displaying offline.
unable to start auto dj please help
see the attachments..

Roger

  • Centova Staff
  • *
  • Posts: 380
Re: Autodj displaying offline
« Reply #1 on: January 03, 2018, 12:17:21 pm »
auto dj is displaying offline.
unable to start auto dj please help
see the attachments..

You may want to contact your streaming provider for help with this issue, or open a ticket directly via our helpdesk if you have an active license purchased directly at centova.com.

theeram

  • Newbie
  • *
  • Posts: 3
Re: Autodj displaying offline
« Reply #2 on: January 05, 2018, 09:04:24 am »
when i  restarted server, my stream stopped and my audio source stoped.

Gamerzfanz21

  • Newbie
  • *
  • Posts: 5
Re: Autodj displaying offline
« Reply #3 on: January 06, 2018, 03:51:54 am »
Check the error logs and Auto DJ logs.  You should be able to determine any issues from there, if not, then just as roger stated, you'll need to contact your stream provider. Unless you have your own server and license, then contact centova support.

theeram

  • Newbie
  • *
  • Posts: 3
Re: Autodj displaying offline
« Reply #4 on: January 06, 2018, 06:00:34 am »
i checked error log, 

[2018-01-06  13:58:46] INFO connection/_handle_source_request Source logging in at mountpoint "/autodj" from 51.15.152.81
[2018-01-06  13:58:46] INFO connection/_handle_source_request Source (/autodj) attempted to login with invalid or missing password

Gamerzfanz21

  • Newbie
  • *
  • Posts: 5
Re: Autodj displaying offline
« Reply #5 on: January 07, 2018, 03:34:17 am »
Does your password have any kind of symbols in it? aside from letters and numbers.

I found before that (I think it was Shoutcast v2) if you have symbols in the password, it causes issues.