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Author Topic: Centova Cast v2.x End of Life Announcement  (Read 4390 times)

Centova - Steve B.

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Centova Cast v2.x End of Life Announcement
« on: November 01, 2013, 05:02:11 pm »
With the release of Centova Cast v3.0.5, we have made the decision to begin retiring the v2.x branch of Centova Cast. Effective immediately, the Centova Cast v2.x branch is officially deprecated and will be discontinued on November 1, 2014.


What does this mean?

As of November 1, 2014 (one year from the date of this announcement), the following policy changes will take place:

  • No further updates of any kind will be issued for Centova Cast v2.x.  Bugs in v2.x reported after this date will not be fixed.
  • The Centova Technologies helpdesk will no longer provide technical support for Centova Cast v2.x.
  • Centova Technologies will no longer provide paid installation service or maintenance work involving Centova Cast v2.x (with the exception of performing migrations from v2.x to v3.x).
  • Product licenses for v2.x will be unaffected (specifically, leased licenses will remain active as long as they are paid, and owned licenses will remain active indefinitely); the product will simply be unmaintained and unsupported by Centova Technologies.


What should I do to prepare?

We strongly recommend that all clients upgrade to Centova Cast v3.x as soon as possible to ensure the ongoing availability of product support and maintenance.


Questions?

If you have any questions about this end-of-life announcement, please don't hesitate to open a ticket with our helpdesk, or respond to this thread.

Flor

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Re: Centova Cast v2.x End of Life Announcement
« Reply #1 on: August 17, 2015, 04:28:18 pm »
I HAVE TRIED HUNDRED OF TIMES TO CONTACT AND OPENING TICKETS FOR HELP IN UPGRADING TO CENTOVA 3 BUT NOBODY ANSWER ME...NOBODY ANSWER MY TICKETS